System Tailoring

Dealers installing a new HBS Dealership Management System are always amazed by the flexibility of our system. It is designed to offer many different ways of accomplishing the same end result. This allows our staff to configure it to match the way you operate your dealership. We call this process "System Tailoring".

How it Works

Unlike some system vendors, HBS Systems doesn't distribute a "one-size-fits-all" or a "cookie-cutter" Dealership Management System. That's why we don't ship out videos, DVD's or do-it-yourself installation pamphlets telling you how you must change your operations to work the way the system does. Instead, we invest the time and resources to work with your dealership one-on-one to understand the way you operate. While this means more work for us on the initial system setup, the end result is a faster learning process and a higher level of satisfaction with your new system.

By way of example, HBS Systems is widely recognized as having the most powerful, accurate Parts Inventory Management System in the industry. The basis of this power is the hundreds of configurable options built into the system that control how the application manages your parts inventory. We take the time to discuss these options with your staff and then configure the system to produce the end results you desire based on your specific business goals and objectives. Some dealerships prefer to use average cost valuation for their parts inventory while others prefer replacement cost. Other dealerships focus on creating new sources so groups of parts can be factored to maintain profitability while also maintaining competitive pricing required in their local market. Regardless of the issue, our training professionals work one-on-one with your dealership to configure the system to work the way you want it to.

The Process

Once your system data is converted as described in the Electronic Data Conversion section of our Services Overview, we schedule a one-on-one session with your selected dealership personnel in one of our Learning Zone facilities. This session typically takes place during the week prior to our scheduled Onsite Installation & Training date. Using your converted dealership data, our system professionals provide a comprehensive overview of the features of each application while tailoring the options to conform to the way you do business. It's very common during these sessions for dealerships to modify their new general ledger account structure to provide the detailed reporting and financial detail they have always wished for. Our system professionals will discuss the advantages associated with each system option and work through "what-if" scenarios for other possible setup approaches.

Upon completion of the Learning Zone experience, you will return to your dealership with a fully configured, custom-tailored system ready for business.

Next Steps

The next stage in the process is the Onsite Installation and Training phase. This is where our training and installation professionals follow you back to your dealership to implement your system and train your staff.