Repair order processing - Support multiple service condition sections; Parts and labor allocated to specific service condition sections.

Generate service system work orders - Produce hard copy for use by mechanics.

Control the sequence of repair order processing - Separate "working", "completed", "invoiced", "settled".

Support multiple types of service conditions on the same repair order - Internal Charge, Customer Pay, or Warranty.

Allow service writer entry - Customer’s service condition, Complete description of work performed.

Allow pre-defined repairs - Produce quick and complete charges for routine jobs.

Support various repair order categories - Sales Taxes, Labor Rates, Special Pricing, Define by customer, or group.

Support shop overhead, environmental fees, and miscellaneous charges - Automatically charge each customer the correct amount for shop fees, environmental charges, etc.  Set them up and maintain them from within the program.

Support serial numbered components on all units - Track parts and warranty items to the part level with serial number tracking capabilities.

Multiple labor charges - Support standard or pre-defined labor charges; Vendor’s warranty book of labor; Allowance for percentage of markup over/under flat rate; Support multiple warranty books

Allow dealer-defined labor codes - Allow temporary labor codes - "T" time entries; Allow sublet labor charges with automatic variable markup

Multiple time ticket entry options - Office Clerk entry; Mechanic entry;

Automatic costing of labor charged to repair orders - Set up standard costs, or adjust them for each ticket as necessary.

Multiple time charge rates - Regular time, Time and one half; Double time, Triple time; Premium time; Multiple warranty labor rates.

Parts processing - Add parts to work orders separate from labor charges on the same work order.

Multiple invoice printing options - Restrict printing invoices to "completed only"; Print invoice recap on plain paper; Suppress printing pricing, labor rates; Print separate invoice for warranty condition; Re-print invoice for parts, labor, etc.; Recall and re-print invoices from invoice history.

Equipment tracking - Current owning and billing customers; Detailed equipment description - mfg., model, year, etc.

Repair history to support warranty; Year-to-date and life to date statistics; Serial numbered parts.

Full performance statistics on each technician - Year to date or Life to date; Labor hours charged, billed gain or loss; Labor hours worked vs. flat rate gain or loss revenue generated.

G/L Account Split - Split charges among G/L accounts by percentage by line item.