Welcome to HBS Systems
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Experience2
What is "Experience2"? Actually, it's pretty simple.
When you install a Dealership Management System from HBS, you not only gain access to the most powerful system features and functions available in the industry, you gain the collective dealership knowledge, experience, and expertise of the entire HBS Systems team.
As such, you are increasing the experience level of your business exponentially by choosing the industry-leading technology from HBS Systems.
Deep Industry Roots
HBS Systems is celebrating our twenty-sixth year of bringing affordable, leading-edge systems technology to the equipment dealer industry. From a humble beginning serving a single dealership location in 1985, we have grown into the leading provider of equipment dealership management systems in the industry today. For more than two decades, thousands of dealerships and OEM manufacturers worldwide have trusted their system needs to HBS. What sets us apart from all others is our rock-solid foundation built upon the industry knowledge and expertise of our founders and executive management team.
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Founders and Executive Team
Bob Stone, Chairman
Bob Stone, our Chairman and co-founder, held various positions during his 22 year career at International Harvester Company. His areas of expertise include thirteen years in parts operations including Branch Parts Manager and District Parts Manager with the Truck Division in Missouri and Kansas. He spent nine years with Corporate Information Services as an Area Manager for the Southeast Regions of the US and provided systems technology to IH dealers (Truck, Ag, and CE Divisions) required to automate Parts, Accounting and Communications functions. He spent much of his time in Chicago revising and reviewing software and hardware changes for updating dealer systems. Bob was raised on a farm in southeastern Kansas and has spent many hours operating tractors & equipment while working with his father and brother before joining International Harvester. Bob spends some of his spare time restoring & showing older IH trucks (1912 to 1929) and tractors (1949 to 1971).
Max Higgs, President
Max J. Higgs, our President and co-founder, is also a veteran of the equipment industry. Mr. Higgs holds a B.S. in Accounting from Bellarmine University in Louisville, Kentucky. Mr. Higgs began his professional career in the public accounting field where he practiced accounting, audit, and tax consulting. Thereafter, he began his eleven year career with International Harvester Company. Mr. Higgs first served in various accounting positions at IH retail locations and then progressed into management as a Branch Business Administrator. Two years later he was promoted to District Business Manager where he provided dealer financial consulting and dealer systems sales, installation, and training. A year and a half later, he received promotion to a Corporate Level position as Manager for Corporate Information Services which provided dealer systems technologies to IH dealers across the Ag, Construction, Truck, and Components Groups of International Harvester Company.
Dee Wall, Chief Operating Officer
Dee Wall, our Chief Operating Officer, spent four years with International Harvester Company serving as an Accountant at an IH retail agricultural dealership, Dealer Business Consultant and Area Parts Manager. He also spent two years as Controller of an independent, multi-location agricultural dealership. Prior to joining HBS Systems in 1993, Mr. Wall served as President for a value-added reseller of business systems to heavy-duty truck dealers and agricultural equipment dealers. Mr. Wall holds a BBA in Finance from Texas Tech University in Lubbock, Texas.
Training, Installation and Support Personnel
We also have dealership management and operations expertise where it matters most....in our front-line implementation and support organizations.
One thing that sets HBS Systems apart from all other vendors is that many of our support specialists have dealership backgrounds and hold college degrees in accounting or a related field. They understand your business and the unique operational issues within the dealership environment. This saves a tremendous amount of time in resolving any questions you may have because you won't have to explain how a dealership works.
We routinely rotate our staff between in-office support and onsite installation and training in the dealership. Our goal is for one of our experienced support specialists to answer your call and address your questions in a single phone call. In the event that we need to follow-up with you later, we utilize a computerized call tracking system to log your call and to provide our entire support organization with access to your situation. This maintains continuity and ensures that your support needs will be met.
These are just a few of the many reasons dealerships cite HBS Systems as having the best support organization in the industry.
Switching to HBS Systems
Conversion – You shouldn’t have to “start-over” when you make a system change. Only HBS Systems provides complete electronic conversion of your system history, including parts, sales and service invoices, from your old system to your new HBS Dealership Management System. This can save you hundreds of hours. Click here to learn more.
Training – HBS maintains two fully staffed training and support facilities – one in our Dallas, Texas headquarters and a second in our Stratford, Ontario office location just outside of Toronto. We’ve used this proven system for more than 25 years and dealers rave about the advantages it provides over other training processes. Click here to learn more.
Industry Experience – From our founders to our front-line support reps, you’ll find that only HBS provides you with experienced industry professionals who understand your business.
Summary
These are just a few reasons why you need the "Experience2" factor available only from HBS Systems. We continue to set the standard against which all other Dealership Management Systems are measured.
If you are considering a system change, call HBS Systems before you make your decision. We provide free, no-cost, no-obligation system demonstrations in the comfort and convenience of your dealership or via the Internet.
Call 1-800-376-6376, send us an email at sales@hbssystems.com or click here to contact us via our website.