When You Install an HBS System...Customers Notice.

At HBS Systems, we recognize that the impact of our technology extends well beyond the dealership walls and has an influence on your customer relationships.  After all, your customers depend on you for the parts, service and equipment they need to make a living. 

We recently traveled to Columbia, Missouri to visit with our customer, Harold Chapman, General Manager of Crown Power & Equipment and his customers John and Frank Glenn.

The Glenn's have been long-time customers of Crown Power & Equipment. Just a few months before our visit, the Glenn's lost a hay barn and approximately 300 round hay bales in a fire. In addition, they also lost their one-year-old Case-IH combine and a round baler. Harold responded quickly to have the dealership send out equipment to help contain the fire but the barn, round bales and the Glenn's farming equipment were a total loss.  Happily, the story does not end there.

As we pulled into Glendale Farms, the aroma of fresh lumber filled the air and the sounds of power saws and hammers echoed through the barnyard.  The Glenn's are rebuilding the hay barn and both the combine and the baler have been replaced. The photo we took for the ad captures each of these elements in a single frame.

During our conversation, Frank shared that he really appreciated a feature that Crown Power & Equipment gained by installing the HBS Dealership Management System.  The Accounts Receivable program has the capability to include collated copies of parts invoices, repair orders and wholegoods sales tickets, including signatures.  These are automatically generated during the statement run, thus eliminating the need to keep carbon copies or duplicate tickets in the dealership files. Frank shared that he likes having the option to quickly scan through the invoice images to verify purchases listed on his account each month. This saves both time and money and eliminates customer service calls to the dealership.

We certainly had a very nice visit with Harold, John and Frank and enjoyed spending time with them at the farm.

HBS Systems salutes the entire Crown Power & Equipment organization and the many customers, like John and Frank Glenn, they have faithfully served in central Missouri.

About Crown Power & Equipment

Crown-Power & Equipment has become the largest Case IH and Case CE dealership in central Missouri and is committed to providing growth, success and stability to employees and customers alike. The dealership has full-service locations located in Columbia, MO, Jefferson City, MO, Eldon, MO, Salisbury, MO, and LaMonte, MO.  The company is guided by their mission to provide great products and service to all of their customers.

About John and Frank Glenn

Glendale Farms was originally settled in 1856 by their great grandparents and today, John and Frank Glenn are fourth generation farmers on the acreage located just outside of Columbia, Missouri.  The Glenn's raise corn and soybeans and board, train and breed American Saddlebreds under the Glendale Stables, LLC, name. 

 

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Summary

If you are considering a system change, call HBS Systems before you make your decision.

We provide free, no-cost, no-obligation system demonstrations in the comfort and convenience of your dealership or via the Internet.

Call 1-800-376-6376, send us an email at sales@hbssystems.com or click here to contact us via our website

Contact Us

Contact HBS Systems 1-800-376-6376

Did you know...?

Tech Note

LINUX is a multitasking, multi-user operating system that provides the most efficient sharing of system resources available in an operating system.

PC Protection

It takes an average of 4 minutes for an unprotected computer to be compromised when connected to the Internet but it can happen in as little as 30 seconds.

Dealerships

HBS Systems offers solutions for dealerships of every size, from a single location to large, multi-location enterprises.

Hosted Option

BizNET was developed for dealerships that need a powerful Enterprise-class System, without the expense of an in-house server. Contact HBS to see if BizNET is a solution for your specific needs.

Technology

Is it time to review your dealership system or your provider? Is your system keeping pace with the changes affecting your business? Do you have the tools needed to operate your dealership profitably? Call HBS Systems today!

NetView Mobile

Access your NetView System from anywhere in the world. All you need is a browser and access to the Internet. Work from home or on the road.

Anti-Virus Protection

Never leave PC's unprotected. Each system should have current anti-virus software installed. It's a small investment compared to the costs of repairing damaged data.

ECLIPSE

ECLIPSE is designed to be safe and secure by not freely exposing your system to the Internet.

ECLIPSE

ECLIPSE operates behind the dealership firewall, keeping the guys with the black hats out!

ECLIPSE

ECLIPSE can improve your productivity by freeing your staff to focus more on dealership business and less on updating and maintaining the business system!

Netview

Netview is designed so that only the server is updated with new software, not each PC that accesses the Business System, making system management much more efficient and less time-consuming for you.

...and with ECLIPSE the updates are automatic and hassle free!

GraphXPress

You can copy graphs created in GraphXPress and paste them into other PC software such as Microsoft Word to make presentations or supply detailed charts to others as needed.

GraphXpress

GraphXPress is bundled with each system sold by HBS Systems at no extra charge!

eCustomer Gateway

e-Customer Gateway can expand your business to 24/7 every day of the year.

eCustomer Gateway

Full integration with OEM Online Customer Parts Catalogs means your customers are able to quickly identify parts, get pricing, and even order them all from their PC!

eCustomer Gateway

eCustomer Gateway is your 24/7 eCommerce Solution

C.O.I.N.

When integrated with the HBS Business System, COIN automatically displays parts that are in your dealer stock!

Support Express

The average response time to 99.7% of our support calls is just 6 minutes when not taken live.

Learning Zone

You are trained with your own data while in the Learning Zone. No widgets or other made up data is used in this classroom. Each lesson becomes more memorable and more valuable.

Conversion

HBS Systems has a large library of software written exclusively to convert you from your existing system to an HBS System.

HBS Offices

HBS Systems corporate offices are in Richardson, TX. Our Canadian office was opened in 1997 and is fully staffed to offer sales and support to our Canadian customers.

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